"Furniture is not environmentally friendly" merchants must compensate
2025-09-28 09:11:16
Yesterday, the Harbin Municipal Consumers Association officially established its Furniture Professional Committee. Alongside the Harbin Municipal Furniture Industry Association, the committee has jointly launched the "Procedures for Consumer Disputes in the Furniture Industry," commonly referred to as the "Measures." These new guidelines will take effect on March 15, marking a significant step forward in addressing consumer issues within the local furniture sector.
The "Measures" fill a critical gap in the existing "Three Guarantees" regulations for the furniture industry in Harbin. For the first time, they explicitly hold manufacturers accountable for furniture that fails to meet environmental protection standards, including cases where products cause pollution. This is a major development for consumers who have long struggled with unresolved complaints due to a lack of clear legal frameworks.
Harbin's furniture market is highly active, but consumer disputes have been frequent and challenging to resolve. Previously, without a formal "Three Guarantees" policy in place, there was no solid legal foundation for mediation, leading to prolonged conflicts between buyers and sellers. In response, the Consumers Association formed a specialized furniture committee comprising industry experts, quality control authorities, and manufacturers. Together, they developed the "Measures" in alignment with the Consumer Protection Law and the guidelines of the local furniture association.
In addition to defining liability for environmental non-compliance, the "Measures" also provide detailed guidance on compensation matters often at the center of disputes, such as depreciation costs and transportation fees. This comprehensive approach aims to ensure fair treatment for both consumers and businesses, promoting transparency and accountability throughout the supply chain.
For more details, visit the official website of Xianghe Furniture City at http://www.xianghefurniturecity.com. Stay tuned for updates and further insights into how these new regulations will shape the future of furniture consumption in Harbin.
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