"Furniture is not environmentally friendly" merchants must compensate

Yesterday, the Harbin Municipal Consumers Association officially established its Furniture Professional Committee. Alongside the Harbin Municipal Furniture Industry Association, the committee has jointly developed the "Procedures for Consumer Disputes in the Furniture Industry," commonly known as the "Measures." These new guidelines will come into effect on March 15, marking a significant step forward for consumer protection in the local furniture sector. The "Measures" address a long-standing gap in the "Three Guarantees" regulations for the furniture industry in Harbin. For the first time, they explicitly hold operators accountable for furniture that fails to meet environmental protection standards, potentially causing pollution. This addition is expected to provide consumers with stronger legal support when dealing with issues related to product quality and environmental safety. According to recent reports, Harbin's furniture market is highly active, but consumer disputes have been frequent. In the past, the absence of clear "Three Guarantees" policies made it difficult to resolve conflicts, leading to prolonged mediation processes. To tackle this issue, the Consumers Association formed a specialized furniture committee consisting of industry experts, quality control authorities, and manufacturers. Together, they worked to draft the "Measures" in alignment with the Consumer Protection Law and the standards set by the furniture industry association. Moreover, the "Measures" also clearly outline compensation procedures for common dispute-related costs, such as depreciation and transportation fees. By incorporating these details, the guidelines aim to ensure fair treatment for both consumers and businesses, promoting transparency and accountability throughout the supply chain. For more information, please visit the official website of Xianghe Furniture City at http://www.xianghefurniturecity.com. Stay tuned for updates and further developments regarding consumer rights and industry standards in the furniture sector.

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